Q: What is Online Banking?
A: Online Banking is a tool that allows you to use a personal computer with an Internet connection to conduct your banking online.
Q: What can I do with Online Banking?
A: You can view account balances and transaction history, transfer money, and download transactions to a personal financial manager and much more.
Q: Is any of my personal information stored in the Online Banking product?
A: Yes, the Online Banking product stores your User ID, password and user preferences.
Q: How current is my banking information?
A: Your account information is updated in “real time.” Transactions will appear as they happen.
Q: What accounts will I be able to access through Online Banking?
A: You can access your checking, savings, investment and loan accounts from the Online banking service. Our Online Banking Product is intended to give you as much access, security, and versatility as possible.
Q: How much account information can I view at once?
A: The system will automatically show the current month’s transactions and information. Further history can be accessed by scrolling down and selecting More Transactions.
Q: Can I view my account details in more than one way?
A: Yes, you can view your accounts by date, check number, transaction, description, or amount in ascending or descending order.
Q: What formats can I download my transaction history in?
A: Online Banking supports downloads to Microsoft Money™ or as a comma-delimited text file.
Q: Can I schedule future transfers?
A: Yes, you can schedule future and recurring transfers in a variety of frequencies.
Q: When can I use Online Banking services?
A: With Online Banking, you have access to your account information 24 hours a day, 7 days a week!
Q: What is required to use the Online Banking service?
A: All you need to use Online Banking is a secure browser that supports 128 bit encryption, such as Microsoft Edge®, Chrome®, Firefox®, Safari®. You can use any computer that has Internet access.
Q: How do I access Online Banking?
A: You must have an existing checking, savings or loan account before banking online. Visit our Consumer Banking Login page, select Enroll Now located beneath the login fields, and follow the prompts. Call Bank of Gibson City at 217-784-4233 with enrollment questions.
Q: What happens if I forget or lose my password?
A: Call Bank of Gibson City at 217-784-4233 for a temporary password.
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